FREQUENTLY ASKED QUESTIONS
Questions? We've got answers.
Mental health services
What are the qualifications of your therapists and mental health professionals?
Choosing the right therapist is a deeply personal decision, and we want you to feel confident in who you’re working with. Every therapist at Baiden & Associates is licensed and brings years of hands-on experience to their work, alongside advanced degrees in psychology, social work, counseling, or related fields.
But beyond the credentials, what matters most to us is that each of our clinicians genuinely cares about the people they work with. Our team is committed to creating a space where you feel safe, respected, and understood — because real growth happens when you feel truly supported.
How do I schedule an appointment?
Reaching out for support can feel like a big step, and we want to make that first step as easy as possible. You’re welcome to give our office a call or book directly through our website, whichever feels most comfortable for you.
Our friendly staff is here to help you find a time that works with your schedule, and we’re happy to answer any questions along the way. We’re glad you’re considering taking this step, and we look forward to supporting you.
What are your hours of operation?
We understand that life is busy, and finding time for yourself isn’t always easy. That’s why we’re available Monday through Friday from 8:00 am to 4:00 pm, with evening and weekend appointments also available upon request.
If our regular hours don’t quite fit your schedule, just let us know — we’ll do our best to find a time that works for you.
How much do your services cost?
We know that cost is an important part of the decision to start therapy, and we want to be as transparent and supportive as possible along the way. The cost of services can vary depending on the type of therapy, session length, and your therapist’s level of experience.
Our staff is happy to walk you through pricing and insurance coverage when you schedule your appointment, so you can feel confident and informed as you take this step.
Is insurance accepted?
We want to make sure the practical side of getting started feels as easy as possible. Baiden & Associates accepts many insurance plans, and we’re happy to verify your coverage and benefits before your first appointment so there are no surprises along the way.
When you schedule, just have your insurance information handy — we’ll take care of the rest.
What is the cancellation policy?
We understand that life doesn’t always go as planned, and sometimes things come up. If you need to cancel or reschedule your appointment, we simply ask that you let us know at least 24 hours in advance, whenever possible.
This small courtesy helps us make sure that appointment time can be offered to another client who may need it — thank you for helping us take care of our whole community of clients.
Do you offer teletherapy or online counseling services?
Yes — we believe support should meet you where you are. For clients who aren’t able to come into the office, or who simply prefer the comfort and privacy of home, we offer teletherapy and online counseling as a flexible alternative.
Wherever you’re most comfortable, we’re here to support you.
Supervised visitation
What does supervised visitation mean?
We know navigating custody arrangements can bring up a lot of emotions, so we want to keep things clear and supportive. Supervised visitation simply means that time between a non-custodial parent and their child takes place with a neutral, trained third party present, whose focus is on keeping everyone safe and cared for — helping children maintain a meaningful relationship with both parents without asking them to carry the weight of adult conflict.
Why are parents supervised on visits to see their child?
There are many different reasons a judge might order supervised visitation, and it’s important to know that this decision isn’t about placing blame — it’s about creating a safe, supportive path forward for everyone involved, especially the child.
Some common reasons include:
- Giving a parent the opportunity to work through certain challenges in a supported setting.
- Helping rebuild the connection between a parent and child after time apart.
- Gently introducing a parent and child who haven’t yet had the chance to build a relationship.
- Providing extra care and oversight where there’s a history or concern involving domestic violence, abuse, neglect, or substance use.
- Addressing questions related to parenting approaches or mental health.
- Reducing the risk of a child being taken by a family member without consent.
Whatever the reason, our goal is always the same: to help protect the wellbeing of the child while supporting the relationship between parent and child in a safe, healthy way.
How does supervised visitation work?
Depending on the specific safety and protection concerns involved, a judge may decide that a child can spend time with a parent only when a neutral third person is present to oversee the visit. This kind of arrangement — often called “supervised visitation” — is designed to create a safe, supportive space where the relationship between parent and child can continue, while still prioritizing everyone’s wellbeing.
What is a supervised visitation report?
First, we want to acknowledge how much courage it takes to navigate this situation, and we’re sorry for what you and your children have been through. Please know that your safety, and the safety of your boys, matters deeply — both to us and to the court.
When there’s a history of domestic violence, judges are required to take that seriously when making custody decisions. If the court finds that abuse has occurred, they can put strong protections in place within the custody order to help prevent further harm.
Often, this means visits between the parent with a history of abuse and the child will be supervised, so a trained professional or an approved third party is present the entire time. The goal is simple: making sure your children are never left alone with a parent who has caused harm.
In some situations, a judge may also choose to introduce visits gradually, allowing trust to be rebuilt slowly and only once there’s confidence that your children are truly safe.
You’re not alone in this process, and we’re here to help support you and your family every step of the way.
My ex-spouse was physically abusive. How can such abuse during the children's visits be prevented?
Judges weigh any history of domestic violence and impose strict custody provisions. Supervised visits at our center — or third-party monitoring — ensure children remain safe from an abusive parent.
Who Pays for Supervised Visitation Services?
Every family’s situation is different, and how costs are handled often reflects that. Typically, a judge will make this decision based on each parent’s financial circumstances, along with details provided by their attorneys.
In many cases, the parent whose visits are being supervised covers the cost, though it’s also common for both parents to share the expense. In some situations, family members or friends may help cover the fee as well.
Whatever the arrangement, our goal is to keep the process as clear and supportive as possible for your family.
At Baiden & Associates PLLC, we believe everyone deserves a space where they feel truly heard and supported. That’s why we offer a range of therapy options — individual, couples, family, and group — so you can find the kind of support that fits your unique journey.
Our therapists bring warmth and expertise to a variety of areas, including anxiety, depression, men’s issues, and relationship concerns, among others. Whatever you’re carrying, we’re here to walk alongside you and help you find your way forward.